"The Service Excellence Experience provides us with a unique and invaluable opportunity to 'deliver more' by engaging with best in class organisations in other sectors."

Tom Bell
Managing Director
TNT

"Thought provoking, Non-stop, opportunity to see some of the best companies in the U.S. A fantastic personal opportunity, which is one of those experiences you will never forget."

Terry Fitzgerald-Bradley
Customer Experience Director
O2 Ireland

"Very good for personal development. You learn from the companies you visit and the people you travel with."

Ged Holmes
Customer Centricity Officer
O2

"A great experience to see and feel the businesses I heard so much about."

Terry Bates
Managing Director
Cabana & Balmoral Drinks

"I have not found a similar learning experience elsewhere in the world. I recommend the US Study Tour to those senior executives and managers who have a hunger for embracing new ideas and increasing the effectiveness of themselves and the organisations for whom they work."

John Wrighthouse
Head of Group Training & Development
Nationwide Building Society

"For any organisation that takes the customer seriously, spending time with world renowned organisations providing a great way to gain valuable insights."

Matthew Maunder
Corporate Services Director
Barclays

"A privilege to witness, first hand, first class companies who live out the theories, which in turn provides inspiration and energy to improve our own businesses."

Simon Kaye
Commercial Director
Regent Inns

"As a retailer, sustaining a competitive advantage through differentiating your customer service is critical. This was invaluable in progressing our thinking."

Sir Mike Darrington
CEO
Greggs